Nurrohmah, Dessy, and Bismantara Bismantara. 2019. “THE INFLUENCE OF E-SERVICE QUALITY AND EMOTIONAL ATTACHMENT TO THE LOYALTY OF THE KLIK BCA USERS IN THE BANK BCA KCU SUBANG”. JBFI (Journal of Banking and Financial Innovation) 1 (01). https://ojs.stiesa.ac.id/index.php/jbfi/article/view/241.