FAHRY, Anwar; SUSANDY, Gugyh; KUNCOROSIDI, Kuncorosidi. INFLUENCE OF TOTAL QUALITY MANAGEMENT (TQM) TOWARDS CONSUMERS SATISFACTION. JBFI (Journal of Banking and Financial Innovation), [S. l.], v. 1, n. 01, 2019. Disponível em: https://ojs.stiesa.ac.id/index.php/jbfi/article/view/239. Acesso em: 30 oct. 2025.