FINANCIAL LITERACY FOR FINANCIAL RESILIENCE AMONG GIG WORKERS OF THE RIDE-HAILING SERVICE SECTOR IN SUBANG

Estu Widarwati; Carissa Salsabila; E Wityasminingsih

Authors

Estu Widarwati Sekolah Tinggi Ilmu Ekonomi Sutaatmadja
Carissa Salsabila Sekolah Tinggi Ilmu Ekonomi Sutaatmadja
E Wityasminingsih Sekolah Tinggi Ilmu Ekonomi Sutaatmadja

Keywords:

Financial Literacy, Financial Resilience, GIG Worker, Ride-Hailing, Financial Inclusion

Abstract

The growth of the gig economy has created a new category of workers with income that is often unstable, raising questions about their ability to manage finances and withstand economic shocks. This study aims to analyze the financial literacy for financial resilience among ride-hailing gig workers in Subang Regency. This study investigates the impact of financial literacy on financial resilience among university students in Subang, West Java. The literacy activity was conducted in September 2025 with 50 randomly selected gig workers of the ride-hailing service sector in Subang. The stages of implementing activities include distributing structured questionnaires and evaluating feedback using quantitative, descriptive, and exploratory approaches. Using a quantitative approach, data were collected through questionnaires distributed to students. Findings indicate that he results show that gig workers in Subang have a very good level of financial literacy (87.7%) and financial resilience (87.5%), with the strongest aspects found in debt control and long-term financial planning, while knowledge of interest rates and income stability remain relatively weak. There is strong evidence of financial literacy on financial resilience. The findings highlight the importance of financial literacy in strengthening financial resilience, while also suggesting that other factors such as income, working hours, and social support are influential.

References

Ali, M., & Bakar, N. A. (2023). Financial management practices and resilience of gig economy workers. Asian Journal of Economics and Finance, 13(1), 55–67. https://doi.org/10.5555/ajef.2023.13.1.55

Bertola, G., & Lo Prete, A. (2024). Digital labour platforms and the transformation of work in Asia. Journal of Asian Economics, 87.https://doi.org/10.1016/j.asieco.2023.101652

Bringham, E. F., & Houston, J. F. (2019). Fundamentals of Financial Management (15 ed.). Cengage Learning.

Creswell, J. W., & Creswell, J. D. (2023). Research design: Qualitative, quantitative, and mixed methods approaches (6 ed.). SAGE Publications.

European Commission. Joint Research Centre. (2018). Platform workers in Europe: Evidence from the COLLEEM survey. Publications Office. https://data.europa.eu/doi/10.2760/742789

Ghozali, H. I. (2021). Aplikasi Analisis Multivariate dengan Program IBM SPSS 26 (10 ed.). Badan Penerbit Universitas Diponegoro.

Gitman, L. J., & Zutter, J. C. (2020). Principles of Managerial Finance (13 ed.). Pearson Education.

Gosal, G. G., & Nainggolan, R. (2023). The Influence of Digital Financial Literacy on Indonesian SMEs’ Financial Behavior and Financial Well-Being. International Journal of Professional Business Review, 8(12), e04164.https://doi.org/10.26668/businessreview/2023.v8i12.4164

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2020). Multivariate Data Analysis (8 ed.). Pearson Education.

Hasler, A., Lusardi, A., Yagnik, N., & Yakoboski, P. (2023). Resilience and wellbeing in the midst of the COVID-19 pandemic: The role of financial literacy. Journal of Accounting and Public Policy, 42(2),107079.https://doi.org/10.1016/j.jaccpubpol.2023.107079

Kempson, E., Finney, A., & Poppe, C. (t.t.). Financial Well-Being A Conceptual Model and Preliminary Analysis.

Kempson, E., Finney, A., & Poppe, C. (2021). Financial resilience: How households cope with financial shocks. Journal of Social Policy, 50(2), 361–382. https://doi.org/DOI: 10.1017/S0047279420000341

Klapper, L., & Lusardi, A. (2020). Financial literacy and financial resilience: Evidence from around the world. Financial Management, 49(3), 589–614. https://doi.org/10.1111/fima.12283

Lusardi, A., & Mitchell, O. S. (2014). The Economic Importance of Financial Literacy: Theory and Evidence. Journal of Economic Literature, 52(1), 5–44.

OECD. (2016). OECD/INFE International Survey of Adult Financial Literacy Competencies. OECD. https://doi.org/10.1787/28b3a9c1-en

OECD.(2021). Building financial resilience to COVID-19: The role of financial literacy. OECD Publishing. OECD.

Putri, T. E., Darmawan, P., & Heeks, R. (2023). What is fair? The experience of Indonesian gig workers. Digital Geography and Society, 5, 100072. https://doi.org/10.1016/j.diggeo.2023.100072

Rohmawati, D., & Setiyono, B. (2024). Gig economy and social protection in Indonesia: Lessons from COVID-19. Indonesian Journal of Social Development, 5(1), 55–70.

Roy, A. K. (2020). A Comprehensive Guide for Design, Collection, Analysis and Presentation of Likert and other Rating Scale Data. Independently Published.

Saunders, M. N. K., Lewis, P., & Thornhill, A. (2023). Research Methods for Business Students (9 ed.). Pearson.

Sekaran, U., & Bougie, R. (2020). Research methods for business: A skill-building approach (8 ed.). John Wiley & Sons.

Setiyani, R., & Solikhah, B. (2022). Financial literacy and household financial resilience in Indonesia. International Journal of Economics and Finance Studies, 14(1), 112–126.

Simatupang, T., Kurniawan, R., & Lestari, D. (2025). Work flexibility, income uncertainty, and gig workers’ welfare in DKI Jakarta. Asian Social Science Journal (APINDO), 40(1), 75–92. https://doi.org/10.22146/ijeb.2025

Suryahadi, A., Al Izzati, R., & Suryadarma, D. (2022). The social impact of COVID-19 on workers in Indonesia. Bulletin of Indonesian Economic Studies, 58(3), 295–320.https://doi.org/10.1080/00074918.2022.2052062

Temasek, Bain, Google, & Company. (2023). e-Conomy SEA 2023: Reaching new heights, navigating the path forward. https://economysea.withgoogle.com

Wibowo, T., & Susanto, H. (2025). Legal recognition and protection of gig workers in Indonesia. Journal of Labour and Employment Law, 13(2), 145–162.

Wood, A. J., Graham, M., Lehdonvirta, V., & Hjorth, I. (2019). Good Gig, Bad Gig: Autonomy and Algorithmic Control in the Global Gig Economy. Work, Employment and Society, 33(1), 56–75. https://doi.org/10.1177/0950017018785616

Wooldridge, J. M. (2020). Introductory econometrics: A modern approach (7 ed.). Cengage Learning.