OPERATIONAL MANAGEMENT STRATEGY IN THE DIGITAL AGE: ADAPTATION AND INNOVATION IN TRADITIONAL INDUSTRIES
Abstract
Industri tradisional menghadapi tantangan signifikan untuk beradaptasi dengan perubahan teknologi di era digital yang berkembang pesat. Studi ini menganalisis strategi manajemen operasional yang memanfaatkan peluang transformasi digital dan menyelidiki bagaimana perusahaan industri tradisional mengatasi perubahan lingkungan yang disebabkan oleh era digital. Metodologi penelitian kualitatif menggunakan beberapa studi kasus digunakan untuk mengumpulkan data dari berbagai sektor industri tradisional, dan pendekatan induktif digunakan untuk mengidentifikasi tema dan kesimpulan berulang dari adaptasi manajemen operasional dan inisiatif inovasi.
Temuan menunjukkan bahwa bisnis di sektor tradisional menggunakan berbagai strategi adaptasi, seperti menata ulang proses internal, mengadopsi teknologi baru, dan mengubah budaya perusahaan untuk mendorong inovasi. Selain itu, teknologi canggih seperti kecerdasan buatan (AI), analitik big data, dan Internet of Things (IoT) meningkatkan daya tanggap, fleksibilitas, dan efisiensi operasional.
Studi ini memberikan wawasan berharga tentang bagaimana bisnis industri tradisional merangkul inovasi dan kemampuan beradaptasi dalam praktik manajemen operasional mereka untuk berkembang di era digital. Hasil ini menunjukkan bahwa mengintegrasikan teknologi baru dengan teknik manajerial yang mapan sangat penting untuk mendapatkan keunggulan kompetitif di pasar yang berubah dengan cepat.
References
Abdelilah, B., El Korchi, A., & Balambo, M. A. (2018). Flexibility and agility: Evolution and relationship. Journal of Manufacturing Technology Management, 29(7), 1138–1162. https://doi.org/10.1108/JMTM-03-2018-0090
Afanasyeva, S. V., Cherepanova, E. S., & Shekhova, N. V. (2023). Innovative methods for cyber threats prevention to ensure the economic security of organizations. Vestnik of Samara University. Economics and Management, 14(2), 7–16. https://doi.org/10.18287/2542-0461-2023-14-2-7-16
Alexandrova, E. (2020). Digital Economy in Competitiveness of Modern Companies. In T. Antipova & Á. Rocha (Eds.), Digital Science 2019 (Vol. 1114, pp. 114–125). Springer International Publishing. https://doi.org/10.1007/978-3-030-37737-3_11
Alhammadi, M. (2023). Optimising Customer Service Delivery and Response Time through AI-Enhanced Chatbots in Facilities Management-A Mixed-Methods Research. American Journal of Smart Technology and Solutions, 2(2), 43–54. https://doi.org/10.54536/ajsts.v2i2.2206
Anguelov, K. (2021). Indicators for the Effectiveness and Efficiency of the Implementation of an Enterprise Resource Planning System. 2021 12th National Conference with International Participation (ELECTRONICA), 1–4. https://doi.org/10.1109/ELECTRONICA52725.2021.9513729
Anwar, M. J., Gill, A. Q., Hussain, F. K., & Imran, M. (2021). Secure big data ecosystem architecture: Challenges and solutions. EURASIP Journal on Wireless Communications and Networking, 2021(1), 130. https://doi.org/10.1186/s13638-021-01996-2
Ayoko, O. B. (2021). Digital Transformation, Robotics, Artificial Intelligence, and Innovation. Journal of Management & Organization, 27(5), 831–835. https://doi.org/10.1017/jmo.2021.64
Bag, S., Gupta, S., Kumar, A., & Sivarajah, U. (2021). An integrated artificial intelligence framework for knowledge creation and B2B marketing rational decision making for improving firm performance. Industrial Marketing Management, 92, 178–189. https://doi.org/10.1016/j.indmarman.2020.12.001
Bakker, C. A., Mugge, R., Boks, C., & Oguchi, M. (2021). Understanding and managing product lifetimes in support of a circular economy. Journal of Cleaner Production, 279, 123764. https://doi.org/10.1016/j.jclepro.2020.123764
Balkan, B. (2021). Impacts of Digitalization on Banks and Banking. In S. Bozku? Kahyao?lu (Ed.), The Impact of Artificial Intelligence on Governance, Economics and Finance, Volume I (pp. 33–50). Springer Nature Singapore. https://doi.org/10.1007/978-981-33-6811-8_3
Bauer, E. (2018). Improving Operational Efficiency of Applications via Cloud Computing. IEEE Cloud Computing, 5(1), 12–19. https://doi.org/10.1109/MCC.2018.011791710
Beer, P., & Mulder, R. H. (2020). The Effects of Technological Developments on Work and Their Implications for Continuous Vocational Education and Training: A Systematic Review. Frontiers in Psychology, 11, 918. https://doi.org/10.3389/fpsyg.2020.00918
Bellisario, A., Pavlov, A., & Van Der Steen, M. P. (2021). The role of performance measurement in aligning operations with strategy: Sustaining cognitive processes of internal alignment. International Journal of Operations & Production Management, 41(12), 1879–1907. https://doi.org/10.1108/IJOPM-02-2021-0081
Berawi, M. A., Suwartha, N., Asvial, M., Harwahyu, R., Suryanegara, M., Setiawan, E. A., Surjandari, I., Zagloel, T. Y. M., & Maknun, I. J. (2020). Digital Innovation: Creating Competitive Advantages. International Journal of Technology, 11(6), 1076. https://doi.org/10.14716/ijtech.v11i6.4581
Bhattarai, S. K., Bhattarai, S., Kc, C., & Gc, A. (2021). Circular Economy and its Prospects in Nepalese Agriculture. Turkish Journal of Agriculture - Food Science and Technology, 9(1), 42–49. https://doi.org/10.24925/turjaf.v9i1.42-49.3652
Bichel, A. N., ?erban, C. G., & Bujor, D. (2023). An Innovative Future through Robotic Process Automation, a Case Study. Proceedings of the International Conference on Business Excellence, 17(1), 1909–1918. https://doi.org/10.2478/picbe-2023-0168
Botti, L., Mora, C., & Regattieri, A. (2017). Integrating ergonomics and lean manufacturing principles in a hybrid assembly line. Computers & Industrial Engineering, 111, 481–491. https://doi.org/10.1016/j.cie.2017.05.011
Bouslama, S., Bhar Layeb, S., & Chaouachi, J. (2020). Framework for Managing the New General Data Protection Regulation Related Claims. In M. S. Bouhlel & S. Rovetta (Eds.), Proceedings of the 8th International Conference on Sciences of Electronics, Technologies of Information and Telecommunications (SETIT’18), Vol.1 (Vol. 146, pp. 14–23). Springer International Publishing. https://doi.org/10.1007/978-3-030-21005-2_2
Boži??, V. (2023). Integrated Risk Management and Artificial Intelligence in Hospital. Journal of AI, 7(1), 63–80. https://doi.org/10.61969/jai.1329224
Bresciani, S., Huarng, K.-H., Malhotra, A., & Ferraris, A. (2021). Digital transformation as a springboard for product, process and business model innovation. Journal of Business Research, 128, 204–210. https://doi.org/10.1016/j.jbusres.2021.02.003
Bryant, B., & Saiedian, H. (2022). Key challenges in security of IoT devices and securing them with the blockchain technology. SECURITY AND PRIVACY, 5(5), e251. https://doi.org/10.1002/spy2.251
Chen, Y. (2020). Improving market performance in the digital economy. China Economic Review, 62, 101482. https://doi.org/10.1016/j.chieco.2020.101482
?ir?ová, V., & Blštáková, J. (2023). Building Competence of Managers for Companies in Digital Transformation. Ekonomické Rozh?ady – Economic Review, 52(1), 48–66. https://doi.org/10.53465/ER.2644-7185.2023.1.48-66
DallaOra, N., Alamin, K., Fraccaroli, E., Poncino, M., Quaglia, D., & Vinco, S. (2022). Digital Transformation of a Production Line: Network Design, Online Data Collection and Energy Monitoring. IEEE Transactions on Emerging Topics in Computing, 10(1), 46–59. https://doi.org/10.1109/TETC.2021.3132432
Dang-Pham, D., Hoang, A.-P., Vo, D.-T., & Kautz, K. (2022). Digital Kaizen: An Approach to Digital Transformation. Australasian Journal of Information Systems, 26. https://doi.org/10.3127/ajis.v26i0.3851
Day, G. S., & Schoemaker, P. J. H. (2016). Adapting to Fast-Changing Markets and Technologies. California Management Review, 58(4), 59–77. https://doi.org/10.1525/cmr.2016.58.4.59
Demaci, U. (2022). Exploring the Impact of Emerging Technologies on Business Models, Customer Behavior, and Workforce Implications. Journal of Management and Administration Provision, 2(1), 26–34. https://doi.org/10.55885/jmap.v2i1.185
Demianenko, O. O., Stetsenko, S. P., & Bogatyuk, D. V. (2022). Reengineering of the system of organizational and economic management of construction participants on the basis of digitalization. Ways to Improve Construction Efficiency, 2(50), 303–313. https://doi.org/10.32347/2707-501x.2022.50(2).303-313
El Kafhali, S., El Mir, I., Salah, K., & Hanini, M. (2020). Dynamic Scalability Model for Containerized Cloud Services. Arabian Journal for Science and Engineering, 45(12), 10693–10708. https://doi.org/10.1007/s13369-020-04847-2
ElSayary, A. (2023). The impact of a professional upskilling training programme on developing teachers’ digital competence. Journal of Computer Assisted Learning, 39(4), 1154–1166. https://doi.org/10.1111/jcal.12788
Euchner, J. (2018). The Internet of Things. Research-Technology Management, 61(5), 10–11. https://doi.org/10.1080/08956308.2018.1495971
Facchini, F., Ole?ków-Sz?apka, J., Ranieri, L., & Urbinati, A. (2019). A Maturity Model for Logistics 4.0: An Empirical Analysis and a Roadmap for Future Research. Sustainability, 12(1), 86. https://doi.org/10.3390/su12010086
Feng, M., & Li, Y. (2022). Predictive Maintenance Decision Making Based on Reinforcement Learning in Multistage Production Systems. IEEE Access, 10, 18910–18921. https://doi.org/10.1109/ACCESS.2022.3151170
Fiorentino, R., Longobardi, S., & Scaletti, A. (2021). The early growth of start-ups: Innovation matters. Evidence from Italy. European Journal of Innovation Management, 24(5), 1525–1546. https://doi.org/10.1108/EJIM-02-2020-0057
Ghosh Dastider, Prof. S., & Rosa, L. (2021). A Cast Study to Investigate an Affordable Cloud-based Server for Worksharing to Benefit Academia & Small Businesses. International Journal of Scientific Research and Management, 9(04), 39–46. https://doi.org/10.18535/ijsrm/v9i04.cs01
Giberti, H., Abbattista, T., Carnevale, M., Giagu, L., & Cristini, F. (2022). A Methodology for Flexible Implementation of Collaborative Robots in Smart Manufacturing Systems. Robotics, 11(1), 9. https://doi.org/10.3390/robotics11010009
Godwin, P., & Sorbarikor, L. (2022). Revitalizing Strategic Agility in a Turbulent Environment: A Conceptual Discourse. International Journal of Scientific Research and Management, 10(01), 2844–2851. https://doi.org/10.18535/ijsrm/v10i1.em2
Gogua, M. M., & Smirnova, M. M. (2020). Revisiting personalization through customer experience journey. Vestnik of Saint Petersburg University. Management, 19(4), 430–460. https://doi.org/10.21638/11701/spbu08.2020.402
Gola, A., Pastuszak, Z., Relich, M., Sobaszek, ?., & Szwarc, E. (2021). Scalability analysis of selected structures of a reconfigurable manufacturing system taking into account a reduction in machine tools reliability. Eksploatacja i Niezawodno?? – Maintenance and Reliability, 23(2), 242–252. https://doi.org/10.17531/ein.2021.2.4
Grochowski, E. M., Warschat, J., & Dasher, R. (2016). The impact of collaboration with big companies on entrepreneurial technology innovation. 2016 Portland International Conference on Management of Engineering and Technology (PICMET), 410–419. https://doi.org/10.1109/PICMET.2016.7806748
Gunawan, B., Ratmono, B. M., Abdullah, A. G., & Universitas Pendidikan Indonesia. (2023). Cybersecurity and Strategic Management. Foresight and STI Governance, 17(3), 88–97. https://doi.org/10.17323/2500-2597.2023.3.88.97
Guo, Y.-M., Ng, W.-L., Hao, F., Zhang, C., Liu, S.-X., & Aman, A. M. (2023). Trust in Virtual Interaction: The Role of Avatars in Sustainable Customer Relationships. Sustainability, 15(18), 14026. https://doi.org/10.3390/su151814026
Gupta, S., Pani, S. K., Muduli, K., Vaish, A., & Kumar, A. (2023). Risk Managed Cloud Adoption: An ANP Approach. International Journal of Mathematical, Engineering and Management Sciences, 8(1), 78–93. https://doi.org/10.33889/IJMEMS.2023.8.1.005
Gupta, V., Rubalcaba, L., Fernandez-Crehuet, J. M., & Pereira, L. F. (2021). Innovation Through Startup Collaboration: Build a Relationship With Your Peer Startups. IEEE Engineering Management Review, 49(3), 126–135. https://doi.org/10.1109/EMR.2021.3101116
Han, J., Jiang, P., & Childs, P. (2021). Metrics for Measuring Sustainable Product Design Concepts. Energies, 14(12), 3469. https://doi.org/10.3390/en14123469
Hansen, E. B., & Bøgh, S. (2021). Artificial intelligence and internet of things in small and medium-sized enterprises: A survey. Journal of Manufacturing Systems, 58, 362–372. https://doi.org/10.1016/j.jmsy.2020.08.009
He, Y., Gu, C., Chen, Z., & Han, X. (2017). Integrated predictive maintenance strategy for manufacturing systems by combining quality control and mission reliability analysis. International Journal of Production Research, 55(19), 5841–5862. https://doi.org/10.1080/00207543.2017.1346843
Heizer, J. H., Render, B., & Munson, C. (2020a). Operations management: Sustainability and supply chain management (Thirteenth edition, global edition). Pearson.
Heizer, J. H., Render, B., & Munson, C. (2020b). Operations management: Sustainability and supply chain management (Thirteenth edition, global edition). Pearson.
Helmold, M. (2020). Lean Management and Kaizen: Fundamentals from Cases and Examples in Operations and Supply Chain Management. Springer International Publishing. https://doi.org/10.1007/978-3-030-46981-8
Herbas Torrico, B., & Frank, B. (2019). Consumer desire for personalisation of products and services: Cultural antecedents and consequences for customer evaluations. Total Quality Management & Business Excellence, 30(3–4), 355–369. https://doi.org/10.1080/14783363.2017.1304819
Hidajat, S., Setiawan, M., Rohman, F., & Hussein, A. S. (2023). Having the Resilience to an Ever-Changing Business Environment Through Strategic Collaboration Supported by Digital Innovation. Economics & Management Information, 1–13. https://doi.org/10.58195/emi.v2i1.67
Holbeche, L. S. (2018). Organisational effectiveness and agility. Journal of Organizational Effectiveness: People and Performance, 5(4), 302–313. https://doi.org/10.1108/JOEPP-07-2018-0044
Jaiswal, A., Arun, C. J., & Varma, A. (2022). Rebooting employees: Upskilling for artificial intelligence in multinational corporations. The International Journal of Human Resource Management, 33(6), 1179–1208. https://doi.org/10.1080/09585192.2021.1891114
Joensuu, T., Edelman, H., & Saari, A. (2020). Circular economy practices in the built environment. Journal of Cleaner Production, 276, 124215. https://doi.org/10.1016/j.jclepro.2020.124215
Joshi, S. R., & Joshi, S. (2020). Continuous improvement strategy- lifeblood of organizations. International Research Journal on Advanced Science Hub, 2(Special Issue ICAET 11S), 42–47. https://doi.org/10.47392/irjash.2020.231
Karpenko, J., & Pienova, A. (2020). Theoretical approaches to the definition of the concept of operational management. Socio-Economic Research Bulletin, 3-4(74-75), 88–98. https://doi.org/10.33987/vsed.3-4(74-75).2020.88-98
Kazakova, E., & Lee, J. (2022). Sustainable Manufacturing for a Circular Economy. Sustainability, 14(24), 17010. https://doi.org/10.3390/su142417010
Komissarova, M., Razorenova, E., Storoguk, I., & Guzenko, N. (2020). Accelerating Digital Transformation of the Russian Industry and Trade. Proceedings of the International Scientific Conference - Digital Transformation on Manufacturing, Infrastructure and Service, 1–6. https://doi.org/10.1145/3446434.3446472
Kozhevina, O. V. (2020). Worldview aspects of management of changes in digital transformation. Humanities Bulletin of BMSTU, 82. https://doi.org/10.18698/2306-8477-2020-2-655
Krajewski, J. L., & Malhotra, K. M. (2022). Operation Management; Proses and Supply Chain (13th ed.). Pearson Education © 2022.
Krajewski, L. J., & Malhotra, M. K. (2022). Operations Management Processes and Supply Chains. © Pearson Education Limited 2022.
Kumar, P. R., Raj, P. H., & Jelciana, P. (2018). Exploring Data Security Issues and Solutions in Cloud Computing. Procedia Computer Science, 125, 691–697. https://doi.org/10.1016/j.procs.2017.12.089
Kumar, V., Jabarzadeh, Y., Jeihouni, P., & Garza-Reyes, J. A. (2020). Learning orientation and innovation performance: The mediating role of operations strategy and supply chain integration. Supply Chain Management: An International Journal, 25(4), 457–474. https://doi.org/10.1108/SCM-05-2019-0209
Kuo, Y.-H., Pilati, F., Qu, T., & Huang, G. Q. (2021). Digital twin-enabled smart industrial systems: Recent developments and future perspectives. International Journal of Computer Integrated Manufacturing, 34(7–8), 685–689. https://doi.org/10.1080/0951192X.2021.1959710
Kwiatkowska, J. (2019). CROSS-SELLING AND UP-SELLING IN A BANK. Copernican Journal of Finance & Accounting, 7(4), 59. https://doi.org/10.12775/CJFA.2018.020
Lacroix, P. (2019). Big Data Privacy and Ethical Challenges. In M. Househ, A. W. Kushniruk, & E. M. Borycki (Eds.), Big Data, Big Challenges: A Healthcare Perspective (pp. 101–111). Springer International Publishing. https://doi.org/10.1007/978-3-030-06109-8_9
Lal, B., N, V. S., Kumar, M. A., Chinthamu, N., & Pokhriyal, S. (2023). Development of Product Quality with Enhanced Productivity in Industry 4.0 with AI Driven Automation and Robotic Technology. 2023 Second International Conference on Augmented Intelligence and Sustainable Systems (ICAISS), 184–189. https://doi.org/10.1109/ICAISS58487.2023.10250736
Lardo, A., Mancini, D., Paoloni, N., & Russo, G. (2020). The perspective of capability providers in creating a sustainable I4.0 environment. Management Decision, 58(8), 1759–1777. https://doi.org/10.1108/MD-09-2019-1333
Leddy, M., & McCreanor, N. (2023). The Potential Utilisation of Artificial Intelligence (AI) in Enterprises. European Conference on Innovation and Entrepreneurship, 18(1), 526–535. https://doi.org/10.34190/ecie.18.1.1720
Li, L., Rong, S., Wang, R., & Yu, S. (2021). Recent advances in artificial intelligence and machine learning for nonlinear relationship analysis and process control in drinking water treatment: A review. Chemical Engineering Journal, 405, 126673. https://doi.org/10.1016/j.cej.2020.126673
Li, P. (2023). The Impact of Digital Transformation on the Management Change of Manufacturing Enterprises——Taking Enterprise H as an Example. Academic Journal of Business & Management, 5(18). https://doi.org/10.25236/AJBM.2023.051813
Li, X., Yi, W., Chi, H.-L., Wang, X., & Chan, A. P. C. (2018). A critical review of virtual and augmented reality (VR/AR) applications in construction safety. Automation in Construction, 86, 150–162. https://doi.org/10.1016/j.autcon.2017.11.003
Li, X., Zhao, N., Jin, R., Liu, S., Sun, X., Wen, X., Wu, D., Zhou, Y., Guo, J., Chen, S., Xu, Z., Ma, M., Wang, T., Qu, Y., Wang, X., Wu, F., & Zhou, Y. (2019). Internet of Things to network smart devices for ecosystem monitoring. Science Bulletin, 64(17), 1234–1245. https://doi.org/10.1016/j.scib.2019.07.004
Liker, J. K., & Morgan, J. M. (2006). The Toyota Way in Services: The Case of Lean Product Development. Academy of Management Perspectives, 20(2), 5–20. https://doi.org/10.5465/amp.2006.20591002
Liu, Q. (2023). Research on the Impact of Digital Transformation on Traditional Industrial Economic Models. Academic Journal of Business & Management, 5(22). https://doi.org/10.25236/AJBM.2023.052220
Mishra, H., Rautaray, S. S., & Pandey, M. (2023). Review on Big Data Analytics and its Impact on Marketing Strategy. 2023 7th International Conference on I-SMAC (IoT in Social, Mobile, Analytics and Cloud) (I-SMAC), 424–429. https://doi.org/10.1109/I-SMAC58438.2023.10290469
Misra, N. N., Dixit, Y., Al-Mallahi, A., Bhullar, M. S., Upadhyay, R., & Martynenko, A. (2022). IoT, Big Data, and Artificial Intelligence in Agriculture and Food Industry. IEEE Internet of Things Journal, 9(9), 6305–6324. https://doi.org/10.1109/JIOT.2020.2998584
Moro Visconti, R. (2020). Digital Scalability and Growth Options. In R. Moro Visconti, The Valuation of Digital Intangibles (pp. 63–107). Springer International Publishing. https://doi.org/10.1007/978-3-030-36918-7_3
Mottaeva, A., Khussainova, Z., & Gordeyeva, Y. (2023). Impact of the digital economy on the development of economic systems. E3S Web of Conferences, 381, 02011. https://doi.org/10.1051/e3sconf/202338102011
Munir, M. A., Habib, M. S., Hussain, A., Shahbaz, M. A., Qamar, A., Masood, T., Sultan, M., Mujtaba, M. A., Imran, S., Hasan, M., Akhtar, M. S., Uzair Ayub, H. M., & Salman, C. A. (2022). Blockchain Adoption for Sustainable Supply Chain Management: Economic, Environmental, and Social Perspectives. Frontiers in Energy Research, 10, 899632. https://doi.org/10.3389/fenrg.2022.899632
Muñoz López, N., Valero Martín, J. I., Biedermann, A., Santolaya Sáenz, J. L., & Fernández-Vazquez, A. (2021). Projecting More Sustainable Product and Service Designs. Sustainability, 13(21), 11872. https://doi.org/10.3390/su132111872
Napalkova, A. A., & Loboda, A. A. (2022). Client-centered approach to enterprise management in conditions of digital business transformation. Vestnik of Astrakhan State Technical University. Series: Economics, 2022(3), 36–45. https://doi.org/10.24143/2073-5537-2022-3-36-45
Nelson, R. D. (2002). John Deere optimizes operations with supply management efforts. Journal of Organizational Excellence, 21(2), 3–11. https://doi.org/10.1002/npr.10014
Nowak, D. (2021). Sustainable development in production-operations management. In M. Stefa?ska (Ed.), Sustainability and sustainable development (1st ed., pp. 151–171). Wydawnictwo Uniwersytetu Ekonomicznego w Poznaniu. https://doi.org/10.18559/978-83-8211-074-6/II7
Ojha, A. K. (2021). Synergies in Hospitality: Exploring Strategic Partnership and Collaboration for Business Success. Journal of Social Responsibility,Tourism and Hospitality, 12, 21–27. https://doi.org/10.55529/jsrth.12.21.27
Oodith, D. (2019). Enhanced Customer Interactions through Customer-Centric Technology within a Call Centre. Journal of Economics and Behavioral Studies, 11(2(J)), 79–91. https://doi.org/10.22610/jebs.v11i2(J).2820
Özemre, M., & Kabadurmus, O. (2020). A big data analytics based methodology for strategic decision making. Journal of Enterprise Information Management, 33(6), 1467–1490. https://doi.org/10.1108/JEIM-08-2019-0222
Özsungur, F. (2021). Business Management and Strategy in Cybersecurity for Digital Transformation: In K. Sandhu (Ed.), Advances in Information Security, Privacy, and Ethics (pp. 144–162). IGI Global. https://doi.org/10.4018/978-1-7998-6975-7.ch008
Paksoy, T., Koçhan, Ç., & Ali, S. S. (Eds.). (2020). Logistics 4.0: Digital Transformation of Supply Chain Management (1st ed.). CRC Press. https://doi.org/10.1201/9780429327636
Park, Y. W., & Hong, P. (2022). A Research Framework for Sustainable Digital Innovation: Case Studies of Japanese Firms. Sustainability, 14(15), 9218. https://doi.org/10.3390/su14159218
Pérez-López, R. J., Olguín Tiznado, J. E., Mojarro Magaña, M., Camargo Wilson, C., López Barreras, J. A., & García-Alcaraz, J. L. (2019). Information Sharing with ICT in Production Systems and Operational Performance. Sustainability, 11(13), 3640. https://doi.org/10.3390/su11133640
Persson, M., & Lantz, B. (2022). Effects of customization and product modularization on financial performance. Journal of Engineering and Technology Management, 65, 101704. https://doi.org/10.1016/j.jengtecman.2022.101704
Poleshkina, I. O., & Vasilyeva, N. V. (2020). Use of blockchain technology as supply chain management system involving air transport. Civil Aviation High Technologies, 23(2), 72–86. https://doi.org/10.26467/2079-0619-2020-23-2-72-86
Pousttchi, K., & Dehnert, M. (2018). Exploring the digitalization impact on consumer decision-making in retail banking. Electronic Markets, 28(3), 265–286. https://doi.org/10.1007/s12525-017-0283-0
Pruttivichittra, W., & Ashaye, O. R. (2020). The Impact of the Uncertainty Production Process Under Operations Management in the Shipping Industry: In B. Adekunle, H. H. Alharahsheh, & A. Pius (Eds.), Advances in Business Information Systems and Analytics (pp. 110–136). IGI Global. https://doi.org/10.4018/978-1-7998-2547-0.ch006
Qu, Y., Ming, X., Qiu, S., Zheng, M., & Hou, Z. (2019). An Integrative Framework for Online Prognostic and Health Management Using Internet of Things and Convolutional Neural Network. Sensors, 19(10), 2338. https://doi.org/10.3390/s19102338
Qureshi, M. R. N. M. (2022). Evaluating Enterprise Resource Planning (ERP) Implementation for Sustainable Supply Chain Management. Sustainability, 14(22), 14779. https://doi.org/10.3390/su142214779
Robbins, S. P., & Judge, T. (2019). Organizational behavior (18th edition). Pearson.
Rohmah, N., & Komarudin, K. (2023). Digital Transformation in Business Operations Management. American Journal of Economic and Management Business (AJEMB), 2(9), 330–336. https://doi.org/10.58631/ajemb.v2i9.57
Royston, S. (2019). Digitalisation driving competitiveness. The APPEA Journal, 59(2), 712. https://doi.org/10.1071/AJ18262
Saeed, S., Altamimi, S. A., Alkayyal, N. A., Alshehri, E., & Alabbad, D. A. (2023). Digital Transformation and Cybersecurity Challenges for Businesses Resilience: Issues and Recommendations. Sensors, 23(15), 6666. https://doi.org/10.3390/s23156666
Saha, L., Tripathy, H. K., Nayak, S. R., Bhoi, A. K., & Barsocchi, P. (2021). Amalgamation of Customer Relationship Management and Data Analytics in Different Business Sectors—A Systematic Literature Review. Sustainability, 13(9), 5279. https://doi.org/10.3390/su13095279
Samar Raza Talpur, Alhamzah F. Abbas, Nohman Khan, Sobia Irum, & Javed Ali. (2023). Improving Opportunities in Supply Chain Processes Using the Internet of Things and Blockchain Technology. International Journal of Interactive Mobile Technologies (iJIM), 17(08), 23–38. https://doi.org/10.3991/ijim.v17i08.39467
Sarta, A., Durand, R., & Vergne, J.-P. (2021). Organizational Adaptation. Journal of Management, 47(1), 43–75. https://doi.org/10.1177/0149206320929088
Schwade, F. (2021). Social Collaboration Analytics Framework: A framework for providing business intelligence on collaboration in the digital workplace. Decision Support Systems, 148, 113587. https://doi.org/10.1016/j.dss.2021.113587
Sehgal, N. K., & Bhatt, P. C. P. (2018). Migrating to Cloud. In N. K. Sehgal & P. C. P. Bhatt, Cloud Computing (pp. 115–121). Springer International Publishing. https://doi.org/10.1007/978-3-319-77839-6_8
Selvakumar, V., Sivanandan, S., Saillaja, V., & Subbarayudu, A. (2023). Smart Asset Management: Tracking and Optimizing Assets with IoT Sensors. 2023 2nd International Conference on Edge Computing and Applications (ICECAA), 1354–1358. https://doi.org/10.1109/ICECAA58104.2023.10212115
Shabani, L., Behluli, A., Qerimi, F., Pula, F., & Dalloshi, P. (2022). The Effect of Digitalization on the Quality of Service and Customer Loyalty. Emerging Science Journal, 6(6), 1274–1289. https://doi.org/10.28991/ESJ-2022-06-06-04
Shcherbakov, V., & Silkina, G. (2021). Supply Chain Management Open Innovation: Virtual Integration in the Network Logistics System. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 54. https://doi.org/10.3390/joitmc7010054
Shi, J., Rozas, H., Yildirim, M., & Gebraeel, N. (2023). A stochastic programming model for jointly optimizing maintenance and spare parts inventory for IoT applications. IISE Transactions, 55(4), 419–431. https://doi.org/10.1080/24725854.2022.2127164
Sidaoui, K., Jaakkola, M., & Burton, J. (2020). AI feel you: Customer experience assessment via chatbot interviews. Journal of Service Management, 31(4), 745–766. https://doi.org/10.1108/JOSM-11-2019-0341
Singh, N., Sunkara, R., & Yencken, S. (2021). Power, Privacy and Personalization in Digital Commerce. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3780726
Sirohi, A., Kejriwal, A., & Hossain, M. K. (2022). Current Trends in Business and Management: A Review. Asian Journal of Economics, Business and Accounting, 41–47. https://doi.org/10.9734/ajeba/2022/v22i24892
Slack, N., & Brandon-Jones, A. (2021). Operations and process management: Principles and practice for strategic impact (Sixth edition). Pearson.
Stroumpoulis, A., & Kopanaki, E. (2022). Theoretical Perspectives on Sustainable Supply Chain Management and Digital Transformation: A Literature Review and a Conceptual Framework. Sustainability, 14(8), 4862. https://doi.org/10.3390/su14084862
Sudarminto, H. T., & Harto, P. (2023). Green Accounting Concepts and Practices Towards Measuring Environmental Sustainability and Sustainable Business Value. International Journal of Science and Society, 5(5), 629–643. https://doi.org/10.54783/ijsoc.v5i5.927
Sutrisno, B., Rimawan, E., & Sitorus, T. M. (2022). A Systematic Review of Kaizen Approach in Industries. IJIEM - Indonesian Journal of Industrial Engineering and Management, 3(2), 103. https://doi.org/10.22441/ijiem.v3i2.14131
Syed, R., Suriadi, S., Adams, M., Bandara, W., Leemans, S. J. J., Ouyang, C., Ter Hofstede, A. H. M., Van De Weerd, I., Wynn, M. T., & Reijers, H. A. (2020). Robotic Process Automation: Contemporary themes and challenges. Computers in Industry, 115, 103162. https://doi.org/10.1016/j.compind.2019.103162
Thakker, V., & Bakshi, B. R. (2021). Toward sustainable circular economies: A computational framework for assessment and design. Journal of Cleaner Production, 295, 126353. https://doi.org/10.1016/j.jclepro.2021.126353
Tretyak, V., Lyakina, M., & Volkova, E. (2021). The ways of business digitalization in global corporations. SHS Web of Conferences, 92, 05027. https://doi.org/10.1051/shsconf/20219205027
Trivedi, N. K., Tiwari, R. G., Jain, A. K., Sharma, V., & Gautam, V. (2023). Impact Analysis of Integrating AI, IoT, Big Data, and Blockchain Technologies: A Comprehensive Study. 2023 3rd Asian Conference on Innovation in Technology (ASIANCON), 1–6. https://doi.org/10.1109/ASIANCON58793.2023.10270482
Troise, C., Tani, M., Matricano, D., & Ferrara, E. (2022). Guest editorial: Digital transformation, strategic management and entrepreneurial process: dynamics, challenges and opportunities. Journal of Strategy and Management, 15(3), 329–334. https://doi.org/10.1108/JSMA-08-2022-363
Uppal, M., Gupta, D., Juneja, S., Dhiman, G., & Kautish, S. (2021). Cloud-Based Fault Prediction Using IoT in Office Automation for Improvisation of Health of Employees. Journal of Healthcare Engineering, 2021, 1–13. https://doi.org/10.1155/2021/8106467
Wei Lun Lee, A., Ying Chung, S., Shee Tan, Y., Mun Ho Koh, S., Feng Lu, W., & Sze Choong Low, J. (2023). Enhancing the environmental sustainability of product through ecodesign: A systematic review. Journal of Engineering Design, 34(10), 814–843. https://doi.org/10.1080/09544828.2023.2261094
Williamson, S., & Vijayakumar, K. (2021). Artificial intelligence techniques for industrial automation and smart systems. Concurrent Engineering, 29(3), 291–292. https://doi.org/10.1177/1063293X211026275
Wolniak, R. (2020). Main functions of operation management. Production Engineering Archives, 26(1), 11–14. https://doi.org/10.30657/pea.2020.26.03
Yen Thi Doan. (2023). Challenges to employees in the context of digital transformation. World Journal of Advanced Research and Reviews, 19(2), 1082–1090. https://doi.org/10.30574/wjarr.2023.19.2.1686
Yesodha, K. R. K., Jagadeesan, A., & Logeshwaran, J. (2023). IoT applications in Modern Supply Chains: Enhancing Efficiency and Product Quality. 2023 IEEE 2nd International Conference on Industrial Electronics: Developments & Applications (ICIDeA), 366–371. https://doi.org/10.1109/ICIDeA59866.2023.10295273
Yu, J., Wang, J., & Moon, T. (2022). Influence of Digital Transformation Capability on Operational Performance. Sustainability, 14(13), 7909. https://doi.org/10.3390/su14137909
Zaychenko, I. M., & Iakovleva, M. A. (2019). Predictive analytics in supply chain management. Scientific Bulletin of the Southern Institute of Management, 2, 18–22. https://doi.org/10.31775/2305-3100-2019-2-18-22
Zdravkovi?, M., Zdravkovi?, J., Aubry, A., Moalla, N., Guedria, W., & Sarraipa, J. (2018). Domain framework for implementation of open IoT ecosystems. International Journal of Production Research, 56(7), 2552–2569. https://doi.org/10.1080/00207543.2017.1385870
Zhang, L., Chu, X., Chen, H., & Yan, B. (2019). A data-driven approach for the optimization of product specifications. International Journal of Production Research, 57(3), 703–721. https://doi.org/10.1080/00207543.2018.1480843
Zhang, X., Zhang, L., Fung, K. Y., Bakshi, B. R., & Ng, K. M. (2020). Sustainable product design: A life-cycle approach. Chemical Engineering Science, 217, 115508. https://doi.org/10.1016/j.ces.2020.115508
Zhang, Y., Lan, X., Ren, J., & Cai, L. (2020). Efficient Computing Resource Sharing for Mobile Edge-Cloud Computing Networks. IEEE/ACM Transactions on Networking, 28(3), 1227–1240. https://doi.org/10.1109/TNET.2020.2979807
Zonta, T., Da Costa, C. A., Da Rosa Righi, R., De Lima, M. J., Da Trindade, E. S., & Li, G. P. (2020). Predictive maintenance in the Industry 4.0: A systematic literature review. Computers & Industrial Engineering, 150, 106889. https://doi.org/10.1016/j.cie.2020.106889
Web:
https://app.dimensions.ai/analytics/publication/overview/timeline?search_mode=content&search_text=operations%20strategy%20&search_type=kws&search_field=text_search&or_facet_publication_type=article&or_facet_year=2024&or_facet_year=2023&or_facet_year=2022&or_facet_year=2021&or_facet_year=2020&or_facet_year=2019&or_facet_year=2018&year_from=2019&year_to=2024 diakses pada tanggal 29 juli 2024 jam 10:53 AM
https://app.dimensions.ai/analytics/publication/overview/timeline?search_mode=content&search_text=Technology%20in%20Operations%20&search_type=kws&search_field=text_search&or_facet_year=2019&or_facet_year=2020&or_facet_year=2021&or_facet_year=2022&or_facet_year=2023&or_facet_year=2024&or_facet_publication_type=article&or_facet_publication_type=proceeding&year_from=2019&year_to=2024 diakses pada tanggal 29 juli 2024 jam 11:07 AM
Afanasyeva, S. V., Cherepanova, E. S., & Shekhova, N. V. (2023). Innovative methods for cyber threats prevention to ensure the economic security of organizations. Vestnik of Samara University. Economics and Management, 14(2), 7–16. https://doi.org/10.18287/2542-0461-2023-14-2-7-16
Alexandrova, E. (2020). Digital Economy in Competitiveness of Modern Companies. In T. Antipova & Á. Rocha (Eds.), Digital Science 2019 (Vol. 1114, pp. 114–125). Springer International Publishing. https://doi.org/10.1007/978-3-030-37737-3_11
Alhammadi, M. (2023). Optimising Customer Service Delivery and Response Time through AI-Enhanced Chatbots in Facilities Management-A Mixed-Methods Research. American Journal of Smart Technology and Solutions, 2(2), 43–54. https://doi.org/10.54536/ajsts.v2i2.2206
Anguelov, K. (2021). Indicators for the Effectiveness and Efficiency of the Implementation of an Enterprise Resource Planning System. 2021 12th National Conference with International Participation (ELECTRONICA), 1–4. https://doi.org/10.1109/ELECTRONICA52725.2021.9513729
Anwar, M. J., Gill, A. Q., Hussain, F. K., & Imran, M. (2021). Secure big data ecosystem architecture: Challenges and solutions. EURASIP Journal on Wireless Communications and Networking, 2021(1), 130. https://doi.org/10.1186/s13638-021-01996-2
Ayoko, O. B. (2021). Digital Transformation, Robotics, Artificial Intelligence, and Innovation. Journal of Management & Organization, 27(5), 831–835. https://doi.org/10.1017/jmo.2021.64
Bag, S., Gupta, S., Kumar, A., & Sivarajah, U. (2021). An integrated artificial intelligence framework for knowledge creation and B2B marketing rational decision making for improving firm performance. Industrial Marketing Management, 92, 178–189. https://doi.org/10.1016/j.indmarman.2020.12.001
Bakker, C. A., Mugge, R., Boks, C., & Oguchi, M. (2021). Understanding and managing product lifetimes in support of a circular economy. Journal of Cleaner Production, 279, 123764. https://doi.org/10.1016/j.jclepro.2020.123764
Balkan, B. (2021). Impacts of Digitalization on Banks and Banking. In S. Bozku? Kahyao?lu (Ed.), The Impact of Artificial Intelligence on Governance, Economics and Finance, Volume I (pp. 33–50). Springer Nature Singapore. https://doi.org/10.1007/978-981-33-6811-8_3
Bauer, E. (2018). Improving Operational Efficiency of Applications via Cloud Computing. IEEE Cloud Computing, 5(1), 12–19. https://doi.org/10.1109/MCC.2018.011791710
Beer, P., & Mulder, R. H. (2020). The Effects of Technological Developments on Work and Their Implications for Continuous Vocational Education and Training: A Systematic Review. Frontiers in Psychology, 11, 918. https://doi.org/10.3389/fpsyg.2020.00918
Bellisario, A., Pavlov, A., & Van Der Steen, M. P. (2021). The role of performance measurement in aligning operations with strategy: Sustaining cognitive processes of internal alignment. International Journal of Operations & Production Management, 41(12), 1879–1907. https://doi.org/10.1108/IJOPM-02-2021-0081
Berawi, M. A., Suwartha, N., Asvial, M., Harwahyu, R., Suryanegara, M., Setiawan, E. A., Surjandari, I., Zagloel, T. Y. M., & Maknun, I. J. (2020). Digital Innovation: Creating Competitive Advantages. International Journal of Technology, 11(6), 1076. https://doi.org/10.14716/ijtech.v11i6.4581
Bhattarai, S. K., Bhattarai, S., Kc, C., & Gc, A. (2021). Circular Economy and its Prospects in Nepalese Agriculture. Turkish Journal of Agriculture - Food Science and Technology, 9(1), 42–49. https://doi.org/10.24925/turjaf.v9i1.42-49.3652
Bichel, A. N., ?erban, C. G., & Bujor, D. (2023). An Innovative Future through Robotic Process Automation, a Case Study. Proceedings of the International Conference on Business Excellence, 17(1), 1909–1918. https://doi.org/10.2478/picbe-2023-0168
Botti, L., Mora, C., & Regattieri, A. (2017). Integrating ergonomics and lean manufacturing principles in a hybrid assembly line. Computers & Industrial Engineering, 111, 481–491. https://doi.org/10.1016/j.cie.2017.05.011
Bouslama, S., Bhar Layeb, S., & Chaouachi, J. (2020). Framework for Managing the New General Data Protection Regulation Related Claims. In M. S. Bouhlel & S. Rovetta (Eds.), Proceedings of the 8th International Conference on Sciences of Electronics, Technologies of Information and Telecommunications (SETIT’18), Vol.1 (Vol. 146, pp. 14–23). Springer International Publishing. https://doi.org/10.1007/978-3-030-21005-2_2
Boži??, V. (2023). Integrated Risk Management and Artificial Intelligence in Hospital. Journal of AI, 7(1), 63–80. https://doi.org/10.61969/jai.1329224
Bresciani, S., Huarng, K.-H., Malhotra, A., & Ferraris, A. (2021). Digital transformation as a springboard for product, process and business model innovation. Journal of Business Research, 128, 204–210. https://doi.org/10.1016/j.jbusres.2021.02.003
Bryant, B., & Saiedian, H. (2022). Key challenges in security of IoT devices and securing them with the blockchain technology. SECURITY AND PRIVACY, 5(5), e251. https://doi.org/10.1002/spy2.251
Chen, Y. (2020). Improving market performance in the digital economy. China Economic Review, 62, 101482. https://doi.org/10.1016/j.chieco.2020.101482
?ir?ová, V., & Blštáková, J. (2023). Building Competence of Managers for Companies in Digital Transformation. Ekonomické Rozh?ady – Economic Review, 52(1), 48–66. https://doi.org/10.53465/ER.2644-7185.2023.1.48-66
DallaOra, N., Alamin, K., Fraccaroli, E., Poncino, M., Quaglia, D., & Vinco, S. (2022). Digital Transformation of a Production Line: Network Design, Online Data Collection and Energy Monitoring. IEEE Transactions on Emerging Topics in Computing, 10(1), 46–59. https://doi.org/10.1109/TETC.2021.3132432
Dang-Pham, D., Hoang, A.-P., Vo, D.-T., & Kautz, K. (2022). Digital Kaizen: An Approach to Digital Transformation. Australasian Journal of Information Systems, 26. https://doi.org/10.3127/ajis.v26i0.3851
Day, G. S., & Schoemaker, P. J. H. (2016). Adapting to Fast-Changing Markets and Technologies. California Management Review, 58(4), 59–77. https://doi.org/10.1525/cmr.2016.58.4.59
Demaci, U. (2022). Exploring the Impact of Emerging Technologies on Business Models, Customer Behavior, and Workforce Implications. Journal of Management and Administration Provision, 2(1), 26–34. https://doi.org/10.55885/jmap.v2i1.185
Demianenko, O. O., Stetsenko, S. P., & Bogatyuk, D. V. (2022). Reengineering of the system of organizational and economic management of construction participants on the basis of digitalization. Ways to Improve Construction Efficiency, 2(50), 303–313. https://doi.org/10.32347/2707-501x.2022.50(2).303-313
El Kafhali, S., El Mir, I., Salah, K., & Hanini, M. (2020). Dynamic Scalability Model for Containerized Cloud Services. Arabian Journal for Science and Engineering, 45(12), 10693–10708. https://doi.org/10.1007/s13369-020-04847-2
ElSayary, A. (2023). The impact of a professional upskilling training programme on developing teachers’ digital competence. Journal of Computer Assisted Learning, 39(4), 1154–1166. https://doi.org/10.1111/jcal.12788
Euchner, J. (2018). The Internet of Things. Research-Technology Management, 61(5), 10–11. https://doi.org/10.1080/08956308.2018.1495971
Facchini, F., Ole?ków-Sz?apka, J., Ranieri, L., & Urbinati, A. (2019). A Maturity Model for Logistics 4.0: An Empirical Analysis and a Roadmap for Future Research. Sustainability, 12(1), 86. https://doi.org/10.3390/su12010086
Feng, M., & Li, Y. (2022). Predictive Maintenance Decision Making Based on Reinforcement Learning in Multistage Production Systems. IEEE Access, 10, 18910–18921. https://doi.org/10.1109/ACCESS.2022.3151170
Fiorentino, R., Longobardi, S., & Scaletti, A. (2021). The early growth of start-ups: Innovation matters. Evidence from Italy. European Journal of Innovation Management, 24(5), 1525–1546. https://doi.org/10.1108/EJIM-02-2020-0057
Ghosh Dastider, Prof. S., & Rosa, L. (2021). A Cast Study to Investigate an Affordable Cloud-based Server for Worksharing to Benefit Academia & Small Businesses. International Journal of Scientific Research and Management, 9(04), 39–46. https://doi.org/10.18535/ijsrm/v9i04.cs01
Giberti, H., Abbattista, T., Carnevale, M., Giagu, L., & Cristini, F. (2022). A Methodology for Flexible Implementation of Collaborative Robots in Smart Manufacturing Systems. Robotics, 11(1), 9. https://doi.org/10.3390/robotics11010009
Godwin, P., & Sorbarikor, L. (2022). Revitalizing Strategic Agility in a Turbulent Environment: A Conceptual Discourse. International Journal of Scientific Research and Management, 10(01), 2844–2851. https://doi.org/10.18535/ijsrm/v10i1.em2
Gogua, M. M., & Smirnova, M. M. (2020). Revisiting personalization through customer experience journey. Vestnik of Saint Petersburg University. Management, 19(4), 430–460. https://doi.org/10.21638/11701/spbu08.2020.402
Gola, A., Pastuszak, Z., Relich, M., Sobaszek, ?., & Szwarc, E. (2021). Scalability analysis of selected structures of a reconfigurable manufacturing system taking into account a reduction in machine tools reliability. Eksploatacja i Niezawodno?? – Maintenance and Reliability, 23(2), 242–252. https://doi.org/10.17531/ein.2021.2.4
Grochowski, E. M., Warschat, J., & Dasher, R. (2016). The impact of collaboration with big companies on entrepreneurial technology innovation. 2016 Portland International Conference on Management of Engineering and Technology (PICMET), 410–419. https://doi.org/10.1109/PICMET.2016.7806748
Gunawan, B., Ratmono, B. M., Abdullah, A. G., & Universitas Pendidikan Indonesia. (2023). Cybersecurity and Strategic Management. Foresight and STI Governance, 17(3), 88–97. https://doi.org/10.17323/2500-2597.2023.3.88.97
Guo, Y.-M., Ng, W.-L., Hao, F., Zhang, C., Liu, S.-X., & Aman, A. M. (2023). Trust in Virtual Interaction: The Role of Avatars in Sustainable Customer Relationships. Sustainability, 15(18), 14026. https://doi.org/10.3390/su151814026
Gupta, S., Pani, S. K., Muduli, K., Vaish, A., & Kumar, A. (2023). Risk Managed Cloud Adoption: An ANP Approach. International Journal of Mathematical, Engineering and Management Sciences, 8(1), 78–93. https://doi.org/10.33889/IJMEMS.2023.8.1.005
Gupta, V., Rubalcaba, L., Fernandez-Crehuet, J. M., & Pereira, L. F. (2021). Innovation Through Startup Collaboration: Build a Relationship With Your Peer Startups. IEEE Engineering Management Review, 49(3), 126–135. https://doi.org/10.1109/EMR.2021.3101116
Han, J., Jiang, P., & Childs, P. (2021). Metrics for Measuring Sustainable Product Design Concepts. Energies, 14(12), 3469. https://doi.org/10.3390/en14123469
Hansen, E. B., & Bøgh, S. (2021). Artificial intelligence and internet of things in small and medium-sized enterprises: A survey. Journal of Manufacturing Systems, 58, 362–372. https://doi.org/10.1016/j.jmsy.2020.08.009
He, Y., Gu, C., Chen, Z., & Han, X. (2017). Integrated predictive maintenance strategy for manufacturing systems by combining quality control and mission reliability analysis. International Journal of Production Research, 55(19), 5841–5862. https://doi.org/10.1080/00207543.2017.1346843
Heizer, J. H., Render, B., & Munson, C. (2020a). Operations management: Sustainability and supply chain management (Thirteenth edition, global edition). Pearson.
Heizer, J. H., Render, B., & Munson, C. (2020b). Operations management: Sustainability and supply chain management (Thirteenth edition, global edition). Pearson.
Helmold, M. (2020). Lean Management and Kaizen: Fundamentals from Cases and Examples in Operations and Supply Chain Management. Springer International Publishing. https://doi.org/10.1007/978-3-030-46981-8
Herbas Torrico, B., & Frank, B. (2019). Consumer desire for personalisation of products and services: Cultural antecedents and consequences for customer evaluations. Total Quality Management & Business Excellence, 30(3–4), 355–369. https://doi.org/10.1080/14783363.2017.1304819
Hidajat, S., Setiawan, M., Rohman, F., & Hussein, A. S. (2023). Having the Resilience to an Ever-Changing Business Environment Through Strategic Collaboration Supported by Digital Innovation. Economics & Management Information, 1–13. https://doi.org/10.58195/emi.v2i1.67
Holbeche, L. S. (2018). Organisational effectiveness and agility. Journal of Organizational Effectiveness: People and Performance, 5(4), 302–313. https://doi.org/10.1108/JOEPP-07-2018-0044
Jaiswal, A., Arun, C. J., & Varma, A. (2022). Rebooting employees: Upskilling for artificial intelligence in multinational corporations. The International Journal of Human Resource Management, 33(6), 1179–1208. https://doi.org/10.1080/09585192.2021.1891114
Joensuu, T., Edelman, H., & Saari, A. (2020). Circular economy practices in the built environment. Journal of Cleaner Production, 276, 124215. https://doi.org/10.1016/j.jclepro.2020.124215
Joshi, S. R., & Joshi, S. (2020). Continuous improvement strategy- lifeblood of organizations. International Research Journal on Advanced Science Hub, 2(Special Issue ICAET 11S), 42–47. https://doi.org/10.47392/irjash.2020.231
Karpenko, J., & Pienova, A. (2020). Theoretical approaches to the definition of the concept of operational management. Socio-Economic Research Bulletin, 3-4(74-75), 88–98. https://doi.org/10.33987/vsed.3-4(74-75).2020.88-98
Kazakova, E., & Lee, J. (2022). Sustainable Manufacturing for a Circular Economy. Sustainability, 14(24), 17010. https://doi.org/10.3390/su142417010
Komissarova, M., Razorenova, E., Storoguk, I., & Guzenko, N. (2020). Accelerating Digital Transformation of the Russian Industry and Trade. Proceedings of the International Scientific Conference - Digital Transformation on Manufacturing, Infrastructure and Service, 1–6. https://doi.org/10.1145/3446434.3446472
Kozhevina, O. V. (2020). Worldview aspects of management of changes in digital transformation. Humanities Bulletin of BMSTU, 82. https://doi.org/10.18698/2306-8477-2020-2-655
Krajewski, J. L., & Malhotra, K. M. (2022). Operation Management; Proses and Supply Chain (13th ed.). Pearson Education © 2022.
Krajewski, L. J., & Malhotra, M. K. (2022). Operations Management Processes and Supply Chains. © Pearson Education Limited 2022.
Kumar, P. R., Raj, P. H., & Jelciana, P. (2018). Exploring Data Security Issues and Solutions in Cloud Computing. Procedia Computer Science, 125, 691–697. https://doi.org/10.1016/j.procs.2017.12.089
Kumar, V., Jabarzadeh, Y., Jeihouni, P., & Garza-Reyes, J. A. (2020). Learning orientation and innovation performance: The mediating role of operations strategy and supply chain integration. Supply Chain Management: An International Journal, 25(4), 457–474. https://doi.org/10.1108/SCM-05-2019-0209
Kuo, Y.-H., Pilati, F., Qu, T., & Huang, G. Q. (2021). Digital twin-enabled smart industrial systems: Recent developments and future perspectives. International Journal of Computer Integrated Manufacturing, 34(7–8), 685–689. https://doi.org/10.1080/0951192X.2021.1959710
Kwiatkowska, J. (2019). CROSS-SELLING AND UP-SELLING IN A BANK. Copernican Journal of Finance & Accounting, 7(4), 59. https://doi.org/10.12775/CJFA.2018.020
Lacroix, P. (2019). Big Data Privacy and Ethical Challenges. In M. Househ, A. W. Kushniruk, & E. M. Borycki (Eds.), Big Data, Big Challenges: A Healthcare Perspective (pp. 101–111). Springer International Publishing. https://doi.org/10.1007/978-3-030-06109-8_9
Lal, B., N, V. S., Kumar, M. A., Chinthamu, N., & Pokhriyal, S. (2023). Development of Product Quality with Enhanced Productivity in Industry 4.0 with AI Driven Automation and Robotic Technology. 2023 Second International Conference on Augmented Intelligence and Sustainable Systems (ICAISS), 184–189. https://doi.org/10.1109/ICAISS58487.2023.10250736
Lardo, A., Mancini, D., Paoloni, N., & Russo, G. (2020). The perspective of capability providers in creating a sustainable I4.0 environment. Management Decision, 58(8), 1759–1777. https://doi.org/10.1108/MD-09-2019-1333
Leddy, M., & McCreanor, N. (2023). The Potential Utilisation of Artificial Intelligence (AI) in Enterprises. European Conference on Innovation and Entrepreneurship, 18(1), 526–535. https://doi.org/10.34190/ecie.18.1.1720
Li, L., Rong, S., Wang, R., & Yu, S. (2021). Recent advances in artificial intelligence and machine learning for nonlinear relationship analysis and process control in drinking water treatment: A review. Chemical Engineering Journal, 405, 126673. https://doi.org/10.1016/j.cej.2020.126673
Li, P. (2023). The Impact of Digital Transformation on the Management Change of Manufacturing Enterprises——Taking Enterprise H as an Example. Academic Journal of Business & Management, 5(18). https://doi.org/10.25236/AJBM.2023.051813
Li, X., Yi, W., Chi, H.-L., Wang, X., & Chan, A. P. C. (2018). A critical review of virtual and augmented reality (VR/AR) applications in construction safety. Automation in Construction, 86, 150–162. https://doi.org/10.1016/j.autcon.2017.11.003
Li, X., Zhao, N., Jin, R., Liu, S., Sun, X., Wen, X., Wu, D., Zhou, Y., Guo, J., Chen, S., Xu, Z., Ma, M., Wang, T., Qu, Y., Wang, X., Wu, F., & Zhou, Y. (2019). Internet of Things to network smart devices for ecosystem monitoring. Science Bulletin, 64(17), 1234–1245. https://doi.org/10.1016/j.scib.2019.07.004
Liker, J. K., & Morgan, J. M. (2006). The Toyota Way in Services: The Case of Lean Product Development. Academy of Management Perspectives, 20(2), 5–20. https://doi.org/10.5465/amp.2006.20591002
Liu, Q. (2023). Research on the Impact of Digital Transformation on Traditional Industrial Economic Models. Academic Journal of Business & Management, 5(22). https://doi.org/10.25236/AJBM.2023.052220
Mishra, H., Rautaray, S. S., & Pandey, M. (2023). Review on Big Data Analytics and its Impact on Marketing Strategy. 2023 7th International Conference on I-SMAC (IoT in Social, Mobile, Analytics and Cloud) (I-SMAC), 424–429. https://doi.org/10.1109/I-SMAC58438.2023.10290469
Misra, N. N., Dixit, Y., Al-Mallahi, A., Bhullar, M. S., Upadhyay, R., & Martynenko, A. (2022). IoT, Big Data, and Artificial Intelligence in Agriculture and Food Industry. IEEE Internet of Things Journal, 9(9), 6305–6324. https://doi.org/10.1109/JIOT.2020.2998584
Moro Visconti, R. (2020). Digital Scalability and Growth Options. In R. Moro Visconti, The Valuation of Digital Intangibles (pp. 63–107). Springer International Publishing. https://doi.org/10.1007/978-3-030-36918-7_3
Mottaeva, A., Khussainova, Z., & Gordeyeva, Y. (2023). Impact of the digital economy on the development of economic systems. E3S Web of Conferences, 381, 02011. https://doi.org/10.1051/e3sconf/202338102011
Munir, M. A., Habib, M. S., Hussain, A., Shahbaz, M. A., Qamar, A., Masood, T., Sultan, M., Mujtaba, M. A., Imran, S., Hasan, M., Akhtar, M. S., Uzair Ayub, H. M., & Salman, C. A. (2022). Blockchain Adoption for Sustainable Supply Chain Management: Economic, Environmental, and Social Perspectives. Frontiers in Energy Research, 10, 899632. https://doi.org/10.3389/fenrg.2022.899632
Muñoz López, N., Valero Martín, J. I., Biedermann, A., Santolaya Sáenz, J. L., & Fernández-Vazquez, A. (2021). Projecting More Sustainable Product and Service Designs. Sustainability, 13(21), 11872. https://doi.org/10.3390/su132111872
Napalkova, A. A., & Loboda, A. A. (2022). Client-centered approach to enterprise management in conditions of digital business transformation. Vestnik of Astrakhan State Technical University. Series: Economics, 2022(3), 36–45. https://doi.org/10.24143/2073-5537-2022-3-36-45
Nelson, R. D. (2002). John Deere optimizes operations with supply management efforts. Journal of Organizational Excellence, 21(2), 3–11. https://doi.org/10.1002/npr.10014
Nowak, D. (2021). Sustainable development in production-operations management. In M. Stefa?ska (Ed.), Sustainability and sustainable development (1st ed., pp. 151–171). Wydawnictwo Uniwersytetu Ekonomicznego w Poznaniu. https://doi.org/10.18559/978-83-8211-074-6/II7
Ojha, A. K. (2021). Synergies in Hospitality: Exploring Strategic Partnership and Collaboration for Business Success. Journal of Social Responsibility,Tourism and Hospitality, 12, 21–27. https://doi.org/10.55529/jsrth.12.21.27
Oodith, D. (2019). Enhanced Customer Interactions through Customer-Centric Technology within a Call Centre. Journal of Economics and Behavioral Studies, 11(2(J)), 79–91. https://doi.org/10.22610/jebs.v11i2(J).2820
Özemre, M., & Kabadurmus, O. (2020). A big data analytics based methodology for strategic decision making. Journal of Enterprise Information Management, 33(6), 1467–1490. https://doi.org/10.1108/JEIM-08-2019-0222
Özsungur, F. (2021). Business Management and Strategy in Cybersecurity for Digital Transformation: In K. Sandhu (Ed.), Advances in Information Security, Privacy, and Ethics (pp. 144–162). IGI Global. https://doi.org/10.4018/978-1-7998-6975-7.ch008
Paksoy, T., Koçhan, Ç., & Ali, S. S. (Eds.). (2020). Logistics 4.0: Digital Transformation of Supply Chain Management (1st ed.). CRC Press. https://doi.org/10.1201/9780429327636
Park, Y. W., & Hong, P. (2022). A Research Framework for Sustainable Digital Innovation: Case Studies of Japanese Firms. Sustainability, 14(15), 9218. https://doi.org/10.3390/su14159218
Pérez-López, R. J., Olguín Tiznado, J. E., Mojarro Magaña, M., Camargo Wilson, C., López Barreras, J. A., & García-Alcaraz, J. L. (2019). Information Sharing with ICT in Production Systems and Operational Performance. Sustainability, 11(13), 3640. https://doi.org/10.3390/su11133640
Persson, M., & Lantz, B. (2022). Effects of customization and product modularization on financial performance. Journal of Engineering and Technology Management, 65, 101704. https://doi.org/10.1016/j.jengtecman.2022.101704
Poleshkina, I. O., & Vasilyeva, N. V. (2020). Use of blockchain technology as supply chain management system involving air transport. Civil Aviation High Technologies, 23(2), 72–86. https://doi.org/10.26467/2079-0619-2020-23-2-72-86
Pousttchi, K., & Dehnert, M. (2018). Exploring the digitalization impact on consumer decision-making in retail banking. Electronic Markets, 28(3), 265–286. https://doi.org/10.1007/s12525-017-0283-0
Pruttivichittra, W., & Ashaye, O. R. (2020). The Impact of the Uncertainty Production Process Under Operations Management in the Shipping Industry: In B. Adekunle, H. H. Alharahsheh, & A. Pius (Eds.), Advances in Business Information Systems and Analytics (pp. 110–136). IGI Global. https://doi.org/10.4018/978-1-7998-2547-0.ch006
Qu, Y., Ming, X., Qiu, S., Zheng, M., & Hou, Z. (2019). An Integrative Framework for Online Prognostic and Health Management Using Internet of Things and Convolutional Neural Network. Sensors, 19(10), 2338. https://doi.org/10.3390/s19102338
Qureshi, M. R. N. M. (2022). Evaluating Enterprise Resource Planning (ERP) Implementation for Sustainable Supply Chain Management. Sustainability, 14(22), 14779. https://doi.org/10.3390/su142214779
Robbins, S. P., & Judge, T. (2019). Organizational behavior (18th edition). Pearson.
Rohmah, N., & Komarudin, K. (2023). Digital Transformation in Business Operations Management. American Journal of Economic and Management Business (AJEMB), 2(9), 330–336. https://doi.org/10.58631/ajemb.v2i9.57
Royston, S. (2019). Digitalisation driving competitiveness. The APPEA Journal, 59(2), 712. https://doi.org/10.1071/AJ18262
Saeed, S., Altamimi, S. A., Alkayyal, N. A., Alshehri, E., & Alabbad, D. A. (2023). Digital Transformation and Cybersecurity Challenges for Businesses Resilience: Issues and Recommendations. Sensors, 23(15), 6666. https://doi.org/10.3390/s23156666
Saha, L., Tripathy, H. K., Nayak, S. R., Bhoi, A. K., & Barsocchi, P. (2021). Amalgamation of Customer Relationship Management and Data Analytics in Different Business Sectors—A Systematic Literature Review. Sustainability, 13(9), 5279. https://doi.org/10.3390/su13095279
Samar Raza Talpur, Alhamzah F. Abbas, Nohman Khan, Sobia Irum, & Javed Ali. (2023). Improving Opportunities in Supply Chain Processes Using the Internet of Things and Blockchain Technology. International Journal of Interactive Mobile Technologies (iJIM), 17(08), 23–38. https://doi.org/10.3991/ijim.v17i08.39467
Sarta, A., Durand, R., & Vergne, J.-P. (2021). Organizational Adaptation. Journal of Management, 47(1), 43–75. https://doi.org/10.1177/0149206320929088
Schwade, F. (2021). Social Collaboration Analytics Framework: A framework for providing business intelligence on collaboration in the digital workplace. Decision Support Systems, 148, 113587. https://doi.org/10.1016/j.dss.2021.113587
Sehgal, N. K., & Bhatt, P. C. P. (2018). Migrating to Cloud. In N. K. Sehgal & P. C. P. Bhatt, Cloud Computing (pp. 115–121). Springer International Publishing. https://doi.org/10.1007/978-3-319-77839-6_8
Selvakumar, V., Sivanandan, S., Saillaja, V., & Subbarayudu, A. (2023). Smart Asset Management: Tracking and Optimizing Assets with IoT Sensors. 2023 2nd International Conference on Edge Computing and Applications (ICECAA), 1354–1358. https://doi.org/10.1109/ICECAA58104.2023.10212115
Shabani, L., Behluli, A., Qerimi, F., Pula, F., & Dalloshi, P. (2022). The Effect of Digitalization on the Quality of Service and Customer Loyalty. Emerging Science Journal, 6(6), 1274–1289. https://doi.org/10.28991/ESJ-2022-06-06-04
Shcherbakov, V., & Silkina, G. (2021). Supply Chain Management Open Innovation: Virtual Integration in the Network Logistics System. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 54. https://doi.org/10.3390/joitmc7010054
Shi, J., Rozas, H., Yildirim, M., & Gebraeel, N. (2023). A stochastic programming model for jointly optimizing maintenance and spare parts inventory for IoT applications. IISE Transactions, 55(4), 419–431. https://doi.org/10.1080/24725854.2022.2127164
Sidaoui, K., Jaakkola, M., & Burton, J. (2020). AI feel you: Customer experience assessment via chatbot interviews. Journal of Service Management, 31(4), 745–766. https://doi.org/10.1108/JOSM-11-2019-0341
Singh, N., Sunkara, R., & Yencken, S. (2021). Power, Privacy and Personalization in Digital Commerce. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3780726
Sirohi, A., Kejriwal, A., & Hossain, M. K. (2022). Current Trends in Business and Management: A Review. Asian Journal of Economics, Business and Accounting, 41–47. https://doi.org/10.9734/ajeba/2022/v22i24892
Slack, N., & Brandon-Jones, A. (2021). Operations and process management: Principles and practice for strategic impact (Sixth edition). Pearson.
Stroumpoulis, A., & Kopanaki, E. (2022). Theoretical Perspectives on Sustainable Supply Chain Management and Digital Transformation: A Literature Review and a Conceptual Framework. Sustainability, 14(8), 4862. https://doi.org/10.3390/su14084862
Sudarminto, H. T., & Harto, P. (2023). Green Accounting Concepts and Practices Towards Measuring Environmental Sustainability and Sustainable Business Value. International Journal of Science and Society, 5(5), 629–643. https://doi.org/10.54783/ijsoc.v5i5.927
Sutrisno, B., Rimawan, E., & Sitorus, T. M. (2022). A Systematic Review of Kaizen Approach in Industries. IJIEM - Indonesian Journal of Industrial Engineering and Management, 3(2), 103. https://doi.org/10.22441/ijiem.v3i2.14131
Syed, R., Suriadi, S., Adams, M., Bandara, W., Leemans, S. J. J., Ouyang, C., Ter Hofstede, A. H. M., Van De Weerd, I., Wynn, M. T., & Reijers, H. A. (2020). Robotic Process Automation: Contemporary themes and challenges. Computers in Industry, 115, 103162. https://doi.org/10.1016/j.compind.2019.103162
Thakker, V., & Bakshi, B. R. (2021). Toward sustainable circular economies: A computational framework for assessment and design. Journal of Cleaner Production, 295, 126353. https://doi.org/10.1016/j.jclepro.2021.126353
Tretyak, V., Lyakina, M., & Volkova, E. (2021). The ways of business digitalization in global corporations. SHS Web of Conferences, 92, 05027. https://doi.org/10.1051/shsconf/20219205027
Trivedi, N. K., Tiwari, R. G., Jain, A. K., Sharma, V., & Gautam, V. (2023). Impact Analysis of Integrating AI, IoT, Big Data, and Blockchain Technologies: A Comprehensive Study. 2023 3rd Asian Conference on Innovation in Technology (ASIANCON), 1–6. https://doi.org/10.1109/ASIANCON58793.2023.10270482
Troise, C., Tani, M., Matricano, D., & Ferrara, E. (2022). Guest editorial: Digital transformation, strategic management and entrepreneurial process: dynamics, challenges and opportunities. Journal of Strategy and Management, 15(3), 329–334. https://doi.org/10.1108/JSMA-08-2022-363
Uppal, M., Gupta, D., Juneja, S., Dhiman, G., & Kautish, S. (2021). Cloud-Based Fault Prediction Using IoT in Office Automation for Improvisation of Health of Employees. Journal of Healthcare Engineering, 2021, 1–13. https://doi.org/10.1155/2021/8106467
Wei Lun Lee, A., Ying Chung, S., Shee Tan, Y., Mun Ho Koh, S., Feng Lu, W., & Sze Choong Low, J. (2023). Enhancing the environmental sustainability of product through ecodesign: A systematic review. Journal of Engineering Design, 34(10), 814–843. https://doi.org/10.1080/09544828.2023.2261094
Williamson, S., & Vijayakumar, K. (2021). Artificial intelligence techniques for industrial automation and smart systems. Concurrent Engineering, 29(3), 291–292. https://doi.org/10.1177/1063293X211026275
Wolniak, R. (2020). Main functions of operation management. Production Engineering Archives, 26(1), 11–14. https://doi.org/10.30657/pea.2020.26.03
Yen Thi Doan. (2023). Challenges to employees in the context of digital transformation. World Journal of Advanced Research and Reviews, 19(2), 1082–1090. https://doi.org/10.30574/wjarr.2023.19.2.1686
Yesodha, K. R. K., Jagadeesan, A., & Logeshwaran, J. (2023). IoT applications in Modern Supply Chains: Enhancing Efficiency and Product Quality. 2023 IEEE 2nd International Conference on Industrial Electronics: Developments & Applications (ICIDeA), 366–371. https://doi.org/10.1109/ICIDeA59866.2023.10295273
Yu, J., Wang, J., & Moon, T. (2022). Influence of Digital Transformation Capability on Operational Performance. Sustainability, 14(13), 7909. https://doi.org/10.3390/su14137909
Zaychenko, I. M., & Iakovleva, M. A. (2019). Predictive analytics in supply chain management. Scientific Bulletin of the Southern Institute of Management, 2, 18–22. https://doi.org/10.31775/2305-3100-2019-2-18-22
Zdravkovi?, M., Zdravkovi?, J., Aubry, A., Moalla, N., Guedria, W., & Sarraipa, J. (2018). Domain framework for implementation of open IoT ecosystems. International Journal of Production Research, 56(7), 2552–2569. https://doi.org/10.1080/00207543.2017.1385870
Zhang, L., Chu, X., Chen, H., & Yan, B. (2019). A data-driven approach for the optimization of product specifications. International Journal of Production Research, 57(3), 703–721. https://doi.org/10.1080/00207543.2018.1480843
Zhang, X., Zhang, L., Fung, K. Y., Bakshi, B. R., & Ng, K. M. (2020). Sustainable product design: A life-cycle approach. Chemical Engineering Science, 217, 115508. https://doi.org/10.1016/j.ces.2020.115508
Zhang, Y., Lan, X., Ren, J., & Cai, L. (2020). Efficient Computing Resource Sharing for Mobile Edge-Cloud Computing Networks. IEEE/ACM Transactions on Networking, 28(3), 1227–1240. https://doi.org/10.1109/TNET.2020.2979807
Zonta, T., Da Costa, C. A., Da Rosa Righi, R., De Lima, M. J., Da Trindade, E. S., & Li, G. P. (2020). Predictive maintenance in the Industry 4.0: A systematic literature review. Computers & Industrial Engineering, 150, 106889. https://doi.org/10.1016/j.cie.2020.106889
Web:
https://app.dimensions.ai/analytics/publication/overview/timeline?search_mode=content&search_text=operations%20strategy%20&search_type=kws&search_field=text_search&or_facet_publication_type=article&or_facet_year=2024&or_facet_year=2023&or_facet_year=2022&or_facet_year=2021&or_facet_year=2020&or_facet_year=2019&or_facet_year=2018&year_from=2019&year_to=2024 diakses pada tanggal 29 juli 2024 jam 10:53 AM
https://app.dimensions.ai/analytics/publication/overview/timeline?search_mode=content&search_text=Technology%20in%20Operations%20&search_type=kws&search_field=text_search&or_facet_year=2019&or_facet_year=2020&or_facet_year=2021&or_facet_year=2022&or_facet_year=2023&or_facet_year=2024&or_facet_publication_type=article&or_facet_publication_type=proceeding&year_from=2019&year_to=2024 diakses pada tanggal 29 juli 2024 jam 11:07 AM
Downloads
Published
2024-10-30
Issue
Section
Articles
License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Lembaga Penelitian dan Pengabdian Masyarakat